We focus on enabling a deliberately planned, organization-wide effort to increase an organization’s effectiveness and efficiency, and enable the organization to achieve its strategic goals. Our practical experience based operations consulting services include the following 5 categories:

Target Operating Model

• Translate strategy into an efficient and effective operating model that will enable the successful execution of our strategy.

Business Transformation

• Identify the gap between current and target operating models.
• Specify in detail the changes required to people, process, system and structures.

Change Management

• Implement the 8 steps of Kotter’s change management framework supported by both real-industry experience in large complex matrix organisations and ongoing research.

Leadership Coaching

• Coach leaders at all levels of the organisation on how to be authentic, unlock the potential of talented collaborators, build real teams, achieve breakthrough results and continue to grow as leaders.

Sustainability

• Enable businesses to embrace the circular economy while making significant efficiency gains and boosting their net positive contribution to the society.

Your Expectations

We can help you change, build your target business and operating models, and achieve your desired growth, profitability and sustainability goals.

Internally we can help you boost your company’s strengths and make its weaknesses irrelevant:

• Execute strategy and create an agile, innovative and high-performing organisation capable of producing products and services that are desired by a scalable customer base to compete and thrive in a marketplace without boundaries.
• Build the right business model and capabilities to disrupt the market and create, capture and distribute new value and wealth while making the lives of many people better.
• Create the right environments for collaboration within and across effective agile teams and attract diverse pools of talented people to boost innovation and productivity.
• Cultivate a culture of authentic leadership excellence supported by agile data and insight driven management structures and systems and rock-solid ethics.
• Develop products and processes that satisfy unmet needs of large markets in more economical and more convenient way what competitors can offer and enjoy a sustainable profitable growth.

Externally we can help you develop resilience against threats and transform shifts in global markets into a significant commercial advantage:

• Cope with fast and deep economic and societal change driven by unprecedented technological advances.
• Stay relevant in the midst of an intensifying competition.
• Secure supply of scarce resources and address environmental issues.
• Deal effectively with increasing complexity of governments regulations.
• Build robust local ecosystems to leverage cross-border trade & investment opportunities.
• Capture the highest value possible by keeping up with significant rapid shifts in customers’ needs, tastes and behaviours.
• Apply disruptive innovation and exploit first mover advantage to fight weakening industry and market entry barriers.

Our Approach

Business Transformation

• We use industry insights to generate operating models that work. We identify key trends and events and cluster them into frameworks we use to align key decision makers and drive successful implementation of change.
• We continuously scan industry and academic research for breakthrough innovations in all aspects relating to designing, transforming and running agile efficient customer-centric operations and adapt them to the unique competitive environment of our clients and their particular needs.
• We structure unordered insights into scenarios to build to select the best way to implement strategy based on a set of leading indicators.
• We enable strategy execution by translating your strategic choices into target operating models that are adapted for your particular situation and ambitions. We then help you plan and implement change using Kotter’s robust framework summarised in the diagram on the right.
• Because we do not forget any detail the end result is a new agile organisation and a culture of collaboration, innovation and high-performance that will stick in the long-term.

Leadership Development

Great Leadership is the number 1 success factor in driving the necessary positive change to lead to a successful execution of an ambitious strategy that generates breakthrough progress.

We help you assess leadership needs in your organization and develop action plans to develop your best talent through leadership coaching and identifying targeted growth enabling assignments and career plans.

What to look for in a leader:

1. Emotional intelligence
2. Social intelligence
3. Mental intelligence
4. Spiritual intelligence
5. Physical intelligence (energy)

Principled Leadership

COE’s and senior executive need to do two things well to be successful in the long term:

1. Optimize the profits of the business they are running – run the operations efficiently.
2. Capital Allocation – deploy or invest those profits over time to high-return growth opportunities.

But those who transform their companies from good to great need more than business acumen and functional expertise. They are able to:

• Shape the culture of the organization.
• Develop a long-view and lead by example according to deeply held high-end other-regarding principles.
• Reach out to all the sections of the local and global communities to win their support for the company’s mission and long-term goals.
• They are able to inspire people to follow them and act collectively in harmony to create, capture and distribute much more value than the industry’s average.

The Ten “Truths” About Leadership

These foundations of managing successful groups and organizations are captured by the excellent work of James M. Couzes and Barry Z. Posner “The Truth About Leadership” structured into 10 major truths as depicted by the diagram on the right.

• Leadership principles are values translated into action.
• Leadership is not about you but about empowering others.

Transformational Leadership

We are in a constant dynamic and tumultuous change which requires both “Principled” and “Transformational” Leadership aptitudes.

• By setting a high moral and ethical example.
• Inspiration and motivation. By providing a vision and goals that make people feel he direction their going is significant and worthwhile.
• By connecting people to the big picture showing them a way of working.

Outcomes:

• Commits people to action
• Converts followers to leaders
• Transforms leaders into agents of change
• Creates a sustainable high-performing organization that is a “Learning Organization”, where people continually expand their capacity to create the results they truly desire, and see “the whole” together.

Why work with us?

• Our sharp attention to details enables us to understand every aspects your organization that drive innovation, collaboration, efficiency, growth and profitability.
• Our work is firmly grounded in a deep business acumen, a broad managerial experience and a thorough understanding of managerial economics and quantitative methods.
• We offer an independent, comprehensive and objective interpretation of what the global economic, political, social and technological trends and future outlook applied to your company’s particular context.
• We produce in-depth industry and market insights, developed through gathering the latest research from world renowned academia and consulting firms and organising it into actionable high returns strategies and practical analytical and operating models.
• Real world world-class management and operational experience across several industries with a relentless attention to details that makes a difference between successful and mediocre strategy formulation and business execution.
• We apply a set of proven frameworks for analysis and innovation to assist leaders at all levels to formulate successful department, business unit or corporate strategies aimed at establishing sustainable competitive positions.
• You will be able to leverage our rigorous data-driven approach. We uses a number of hands-on tools and methodologies that can be adapted by strategic managers to their particular situation in all areas of your business. These tools are important for gaining short- to medium-term competitive advantages, particularly when long term sustainable competitive positions are difficult to create.

To discuss your project or any questions you have, please:

Call Us   or   Email Us